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What do I need to know?

It is essential to trust the company with which you are working. SASSB was formed to help you connect with reputable installers.

A good installer will have a strong education and knowledge in the realm of solar. Establish good communication with your installer
throughout the whole process. Make sure that they can answer all of your questions. If they can’t answer your questions or exhibit questionable behavior, it may be time to move to a different installer.

Buyer Tips & Steps

Here are some important questions that you might want to consider while making the smart switch to solar:
 
  • What are current rebates? Do you have to pay taxes on those rebates?
  • Does your roof see enough sunlight? While climate is not really a concern in Arizona, in order for a PV system to function properly it needs clear access to the sun’s rays for most of the day.
  • How long will the system last? Who provides the warranty on it? The system should last 25 years, at the least. PV performance degrades by less than 1% each year. It is important to make sure the system is installed correctly to ensure long term performance. Make sure you know all of the warranties and who you need to go to if something doesn’t function properly.
  • What maintenance do PV modules require? PV systems are fairly easy to maintain. The panels may collect dust and debris over time but simple washing them off with a hose can clean them. Make sure not to spray cold water onto hot panels though because that may crack them. Ask your installer if any other precautions or maintenance is required for your specific system.
  • What maintenance does my solar hot water system require? Different types of solar hot water systems have different maintenance requirements.  Please ask your installer for an explanation of maintenance required.
What is a good resource for more information? Check the solar pages of your local utility:

The Process of Purchasing Solar

Here are the general steps in the process of buying your very own solar system.

Step One: Gather your utility bills so that the solar company can review it with you and assess how much you can save.

Step Two: Contact the solar installation companies you would like to use.

Step Three: Home Inspection-the company will come out to your site and inspect your residence.

Step Four: Estimates - you should be given an estimate of the total cost prior to any actual installing. Be sure to get several estimates. You should also be made aware of incentives.

Step Five: Select your preferred company and finalize what system you are getting - you will then sign a contract and probably begin making the first deposit.

Step Six: Install install install! The installation on your house should take anywhere from 1-5 days.

Step Seven: Inspections from city or county and utility.

Step Eight: Complete payments.

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